UMP is based on Cumulus Web Publisher Pro or Cumulus Internet Client Pro. The problem is caused by a page of WPP/ICP that tries to detect the version of the web browser. Old browsers are linked into the 'Compatible' sub directory because these browsers do not support all the technologies need by WPP/ICP. Due to the technology Canto is using even new browsers on the market sometimes are linked to 'Compatible' and can not access the web application.

You can download a new version of the detection page that allows every web browser to go to the 'Standard' directory of the web application. To install it, just replace the old version with this modified one and restart your Tomcat web application server.

Download file...